The Grill Meats Beer Privacy Policy forms part of the Terms and Conditions of Use.
This policy sets out the way in which Grill Meats Beer collects, holds, uses, discloses and protects your personal information (Personal Information). By placing an order with us or providing us with your Personal Information, you agree to your Personal Information being collected, held, used and disclosed as set out in this policy. We may change this policy from time to time by updating this page. This policy is effective from 1 May 2015. Grill Meats Beer respects the privacy of individuals.
What Personal Information we collect
We collect Personal Information necessary for us to process your online order.
The Personal Information which we collect from you and hold includes the following
– your first and last name
– your email address
– your mobile phone number
– your address information.
When you place an order with us online using the Grill Meats Beer online ordering system, we collect additional Personal Information from you such as
– your IP address as part of your order
– your feedback
– your previous order information
– any delivery instructions or comments
– if you use a Grill Meats Beer voucher we collect information about the voucher such as type of voucher, order details, date used.
How do we use your Personal Information
We use your Personal Information for the purpose for which it was provided to us, other related purposes and as permitted or required by law. Such purposes include, but are not limited to, the following
-processing any orders you place with us
-providing you with an email confirmation of your order
– providing you with the assistance, products and/or services you have requested
– used to verify your credit card payment
– allowing you to join the Grill Meats Beer mailing list
– determining the number of visitors to our websites and conducting reviews of our websites
– keeping you informed about any changes to our websites as well as goods and/or services
– conducting market research (including focus groups, panels and surveys) so that we can better understand the needs of our customers and tailor our future products and services accordingly
– any other purposes identified at the time of collecting your Information
stored to help you remember and re-order from our menu in future
– requesting your feedback on our products and/or services
– responding to any complaints, enquiries and feedback
– un-subscribing your details from our databases.
Credit card details
Grill Meats Beer does not store any credit card details for online orders.
Third Party disclosure of your Personal Information
Where appropriate, Grill Meats Beer will share your Personal Information with other third parties, including
– to meet the purpose for which it was submitted to us
– our related entities and third parties who provide services to us or on our behalf (for example third parties processing your online payments, IT and cloud storage service providers and processors, third party suppliers providing our SMS service and mailing houses)
– entities which you have expressly allowed us to disclose your Personal Information to
– to a joint promoter or service provider for marketing and research purposes (only if your Personal Information is collected in connection with a joint promoter or service provider)
– if you place an order via our website, mobile site or app, some of your Personal Information will be passed on to our credit card processor, Payment Express, who will receive your credit card details for such orders. Payment Express is a secure internet payment gateway that secures your credit card number during transmission
– we may share your Personal Information with agents, affiliates or service providers who act for or on behalf of us in connection with our business, or for further processing, in accordance with the purpose(s) for which the Personal Information was originally collected
– any other third parties notified to you at the time of collecting your Personal Information or after the collection of your Personal Information.
Your use of Grill Meats Beers online ordering system means you acknowledge and agree to the disclosure of your Personal Information to any of Grill Meats Beers third party service providers in respect of this system.
Grill Meats Beer does not guarantee the protection of your Personal Information and does not accept any liability in relation to it once it has been obtained by any of our third party service providers in respect of Grill Meats Beers online ordering system in so far as Grill Meats Beers duties extend under the Privacy Act 1993.
